Computer and Web Services’s main office is located on the third floor of Skipholt 1, Room 301. Computer services are provided at Sölvhólsgata and in Laugarnes according to need.

Computer service staff are available from 8:00 - 16:00 and can be reached by e-mail if they are out of the office during those hours.

Director of computer and web services: Ágúst Loftsson, tel. +354 545 2232.

Requests for Service
Computer service is provided from 8:00 to 16:00. If the Computer Services staff is not available, a request for service can be made through e-mail to verkbeidni@lhi.is. Requests must be accompanied by your name and school position (student, teacher, office), as well as an e-mail address and telephone number. State your request and the location where it should be carried out. Requests due to technical malfunctions and problems that disrupt instruction have priority and computer staff may be contacted on their mobile phones in those
cases.

Services provided

• Students are allocated 100 MB on the lhi.is mail server.
• Students are also allocated 10 GB of space on the file server. Larger file spaces are allocated upon request for a limited time.
• Access codes are provided for the Academy facilities.
• Students receive a print quota of 100 points (eq. 250 color A4 pages). Additional printing is available against payment. Charges for additional printing are paid at the department offices.
• Information and assistance with:
  • connecting to the Academy network and e-mail service
  • accessing the Academy file server
  • setting up Academy printers on student computers where applicable

More detailed information about services can be found on the website under the section “notendahjálp” (assistance to users).

All student work areas are equipped with 1 GB net on cable and 54 MB wireless access.

Students must provide their own cables for private computers.

Note: in order to connect to the Academy network, access must be defined according to the 802.1x standard.

Computers and equipment owned by the Academy are fully serviced, including hardware and software.

Students
Students receive assistance with basic service for their computers. The service department supports the following operating systems: Mac OS X, Windows XP PRO and Windows Vista.

If student computers cannot be successfully configured for access to Academy services due to faults in computer hardware, operating systems or other software, students must contact outside repair services at their own expense.

Instructors
Instructors at the Academy can receive assistance with basic services and software in connection with instruction.

E-mail addresses: Instructors are provided with e-mail addresses when they begin work.

Staff
Ágúst Loftsson, tel. +354 545 2232.
Bjarni Þórisson, tel. +354 545 2231.
Sigurþór Heimisson, tel. +354 545 2204.